Policy

CANCELLATION POLICY

We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment, please contact us as soon as possible to reschedule. We require a minimum of 72 hours.  Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Clients on our waiting list miss the opportunity to receive services.

RESCHEDULING/OR CANCELLATION: Rescheduling/Cancellations less than 72 hours from appointment time will be charged 50% of the appointment fee (and/or your deposit will be forfeited).

Clients who no-show without notice or Cancel/Reschedule within 24 hours of appointment start time will be charged 100% of the appointment fee (and/or your $50 deposit fee will be forfeited).

LATE ARRIVALS, NO SHOW - NO EXCEPTION

No show or late arrivals (15 minutes and more) or cancelations in less than 24 hours will be charged 100% of service NO EXCEPTIONS.

TO BOOK next appointment, you will be asked to prepay full-service fee.

If you do not show up or cancel your follow up appointment you are responsible to pay full fee.

A credit card on file and non-refundable deposit of $50 for all clients will be required at the time of booking and credit card will not be charged unless the aforementioned has occurred. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. 

 

Deposits are non-refundable. So please do not book an appointment if you don’t plan on showing up. There will be no refunds. You will void your non-refundable deposit if you cancel your appointment in totality (regardless if it’s within a timeframe). You can transfer your deposit to another appointment slot only if it falls within the cancellation policy of 72 hour advance notice). Otherwise your non-refundable deposit fee is forfeit and will not be refunded. 

  • If you have previous permanent makeup,

PLEASE TEXT (619)210.1080 or email [email protected] a clear photo of your brows to get an approval BEFORE booking an appointment. If you fail to do so, I may refuse you service and your deposit will be forfeited as not all previous tattoos from a different artist can be fixed or covered.

Every person is made different. We each have unique bodies, skin types, cellular reactions, and natural contours. Permanent makeup is a method used to enhance certain features and soften others. However, these procedures cannot add or erase.

We are equally cautious with all our clients and hope to meet their expectations every time. However, while the same pigments and process are used for each of our clients, the results vary from person to person. 

Everyone heals in their own manner and at their own rate. The body retains a percentage of the original pigment color, which is ultimately determined by the healing properties of the cells, the skin type, immune system, and even the lifestyle of the client. While we promise to treat our clients in a way that ensures the best possible outcome, we cannot provide absolute assurances. Sometimes, the body or skin may not take well to the pigment or fade easily. These outcomes are also greatly influenced by the client’s body and lifestyle. 

Each client is different. From the color and type of pigment to the number of treatments and the duration of the healing period, the makeup procedure varies. Usually, permanent makeup requires a two-step procedure. However, in the case of melanin-rich lips, three or more may be required. 

Even after the treatment is over, touch-ups are crucial to maintaining that glow and color. This is done when the skin has had time to heal completely and the pigment infuses into the cells. The color can be properly fine-tuned and darkened while the faded areas may be restored. 

It is also important to understand that the nature of these procedures is such that not every person can be qualified to undergo the treatment process. A preliminary inspection with an expert is conducted to determine if a client is eligible for the treatment.

Say, you’ve heard about microblading and want to see its effects. However, you either have larger pores around your forehead and near your brows or you are oily-skinned. In cases like this, microblading is not a good option. The results may be disappointing with a softer or blurred appearance. This is why an expert would recommend that you opt for powder brows instead.

Beauty is often judged by symmetry, even though no face is ever truly symmetrical. We believe in being honest with our clients and setting realistic expectations. While we aim for the utmost precision and accuracy as we measure with care with the help of digital tools, 100% symmetry is never possible. However, we try our best to get as close as humanly possible.